City of Newark
Frequently Asked Questions
What is a Short-Term Rental?
A Short-Term Rental Property, also known as a vacation rental, is the rental of a legally-licensed dwelling unit for periods of less than 28 consecutive days per occurrence. A Short-Term Rental Permit is required prior to advertising and renting your property.
Who needs to apply for a Short-Term Rental Permit?
Any owner renting a property for a period of 28 consecutive days or less is required to apply for a Short-Term Rental Permit. It is the owner(s)’ responsibility to know and comply with all ordinances, resolutions and regulations that apply to short term rentals within the City of Newark.
What if I do not obtain a Short-Term Rental Permit?
Renting or advertising your home for rent on a short-term basis without a permit is in violation of the City of Newark’s ordinances and subject to enforcement processes.
Do I also need to obtain a separate business license?
No. The STR Permit is all you need to begin advertising your rental.
What is the cost of an STR Permit?
There is an annual fee of $250 .
Does my short-term rental permit apply to multiple properties?
No. You are only allowed to short-term rent one dwelling unit per permit in the City of Newark.
Do I have to display my permit?
Yes. The STR Permit, visitor emergency information, must all be posted in a conspicuous place within the short-term rental unit at all times. Your STR Permit PDF can be found in the Business Center by clicking your account name under "Manage Your Account(s)".
Can I pay by credit card?
Yes.
Can I pay by e-check ?
No, not at this time.
I need to close my account. What do I do?
Please contact the City of Newark. Please include the closure date and the reason you are closing the account.
What types of assistance can GovOS provide to me?
GovOS can assist you with all your system and account questions. Whether you have a question about your account or technical questions about how to do something in GovOS, please reach out to our support team. We can always reach out to the City on your behalf if we need their assistance with one of your questions. You can reach GovOS at blt.str.support@govos.com and by phone at (888) 751-1911.
Can I manage multiple properties with one login?
Yes - to do so, click Add accounts from your user login under Manage Your Account(s). You will need your 6 digit Account Number and the GovOS Activation Code to connect to an existing property record.
Can a property have more than one user?
Yes, each property can have an unlimited number of users. Each user is required to provide the 6 digit Account Number and the GovOS Activation code to be authorized to connect to an existing property record.
I did not receive or I misplaced the letter with my activation code. What do I do?
Contact GovOS blt.str.support@govos.com or by phone at (888) 751-1911 for assistance. You will need to confirm account details to be verified for the account. To protect the security on property accounts, you will need written (e-mail) permission from a registered owner or officer of the property for us to provide you with a new activation code.
Can I schedule a payment in GovOS?
For your security, GovOS does not store any payment information in the system. You will need to enter your desired payment information each time you check out.
How do I change the User on a Property?
All users need to register, just as you did, by going to the home page for that jurisdiction (i.e. https://newarknjstr.munirevs.com). They will click on the "Go" button under "New Users". They will also need the 6 digit account number and Activation Code for the property.
I forgot my password. What do I do?
From the Log In page, click the “Forgot your password” link and follow the instructions that will be e-mailed to the User’s registered e-mail address.
Do I have to login to GovOS to see my alerts and reminders?
No. All alerts are e-mailed to your authenticated e-mail address. When you login to the system, you will also see any open alerts that need to be addressed in your Action Center.
For Assistance, Contact GovOS Support
blt.str.support@govos.com
(888) 751-1911
When contacting support, be sure to include the jurisdiction (City of Newark) and your account number in all emails or voicemails. This will help us assist you as promptly as possible. Thanks!
